1. Introduction
Webeuz attaches paramount importance to the protection of your personal data. This Privacy Policy describes how we collect, use, store and protect your personal information.
This policy applies to all users of the webeuz.com site and customers of our services.
2. Data Controller
Webeuz – Digital Communication Agency
- Head office : Casablanca, Morocco
- E-mail : privacy@webeuz.com
- Responsible : Mehdi Mourabit
3. Data Collected
3.1 Data collected directly We collect information that you voluntarily provide to us:
- Contact form : Name, first name, company, position, email, telephone, message
- Quote request : Information on your project, estimated budget, desired deadlines
- Newsletter : Email address, communication preferences
- Applications : CV, cover letter, contact details
3.2 Data collected automatically When browsing our site:
- Connection data : IP address, browser type, operating system
- Navigation data : Pages visited, duration of visit, traffic source
- Cookies : Session identifiers, user preferences
3.3 Data collected as part of our services For our customers:
- Commercial and contractual information
- Billing and payment data
- Access to advertising accounts (Google Ads, Meta Ads, LinkedIn Ads)
- Analytics data from marketing campaigns
4. Purposes of Processing
Your personal data is processed for the following purposes:
4.1 Request management
- Respond to your requests for information
- Create personalized quotes
- Monitor your project
4.2 Execution of services
- Carrying out contractual services
- Customer relationship management
- Billing and accounting
- Technical support and assistance
4.3 Marketing and communications
- Sending newsletters and news (with your consent)
- Presentation of our services and innovations
- Invitation to events (Webeuz Academy, webinars)
4.4 Improvement of our services
- Site usage analysis
- User experience optimization
- Development of new services
4.5 Legal obligations
- Compliance with accounting and tax obligations
- Conservation of contracts and invoices
- Response to requests from competent authorities
5. Legal Basis for Processing
Our data processing is based on the following legal bases:
- Consent : Newsletter, non-essential cookies
- Execution of the contract : Services, billing
- Legitimate interest : Improvement of our services, commercial prospecting
- Legal obligations : Accounting preservation, taxation
6. Data Recipients
Your personal data may be communicated to the following categories of recipients:
6.1 Webeuz personnel Our internal teams access your data strictly within the framework of their functions.
6.2 Subcontractors and partners
- Host : For the technical management of the site
- Advertising platforms : Google, Meta, LinkedIn (for our clients)
- CRM and marketing tools : Customer relationship management
- Payment Services : Secure transaction processing
- Analysis tools : Google Analytics, performance measurement platforms
6.3 Legal authorities In the event of a legal obligation, we may transmit your data to the competent authorities.
7. Data Transfers Outside Morocco
Some of our subcontractors may be located outside Morocco, including:
- UNITED STATES : Google, Meta, other technological platforms
- European Union : Cloud and SaaS service providers
These transfers are governed by appropriate guarantees (standard contractual clauses, Privacy Shield, etc.).
8. Shelf Life
We keep your personal data for the following periods:
| Data type | Shelf life |
|---|---|
| Prospects (non-customers) | 3 years after last contact |
| Active customers | Duration of the contractual relationship |
| Former clients | 10 years (accounting obligations) |
| Unsuccessful applications | 2 years |
| Cookies | 13 months maximum |
| Connection logs | 1 year |
9. Data Security
Webeuz implements appropriate technical and organizational measures to protect your data:
9.1 Technical measures
- SSL/TLS encryption for transmissions
- Secure hosting with regular backups
- Firewall and intrusion protection
- Regular security updates
9.2 Organizational measures
- ISO 9001:2015 certification
- Internal Privacy Policy
- Staff training on data protection
- Strict data access control
9.3 Subcontractors We select subcontractors offering sufficient security guarantees and conclude compliant subcontracting contracts.
10. Your Rights
In accordance with applicable law, you have the following rights:
10.1 Right of access You can obtain confirmation that your data is being processed and obtain a copy.
10.2 Right of rectification You can request the correction of inaccurate or incomplete data.
10.3 Right to erasure You can request the deletion of your data under certain conditions.
10.4 Right to limitation You can request the limitation of the processing of your data.
10.5 Right to portability You can receive your data in a structured format and transmit it to another controller.
10.6 Right to object You can object to the processing of your data, in particular for prospecting purposes.
10.7 Right to withdraw your consent Where processing is based on your consent, you can withdraw it at any time.
10.8 Exercise of your rights To exercise your rights, contact us:
- E-mail : privacy@webeuz.com
- Mail : Webeuz – Data Protection Service, Casablanca, Morocco
We will respond to you within a maximum of one month.
11. Cookies and Similar Technologies
11.1 Types of cookies used
| Category | Purpose | Duration |
|---|---|---|
| Essential cookies | Operation of the site | Session |
| Performance cookies | Google Analytics, audience measurement | 13 months |
| Functional cookies | Language Preferences | 12 months |
| Marketing cookies | Targeted advertisements (if consent) | 13 months |
11.2 Cookie management You can manage your cookie preferences:
- Via the consent banner during your first visit
- By configuring your browser
- By contacting us directly
11.3 Deactivation of cookies Disabling certain cookies may limit certain functionality of the site.
12. Minors
Our services are not intended for persons under the age of 18. We do not knowingly collect data from minors. If we discover that a minor has provided us with data, we will delete it immediately.
13. Changes to the Policy
We reserve the right to modify this privacy policy at any time. Substantial modifications will be notified to you by email or via a notification on the site.
Last update date : November 2025
14. Contact and Complaints
For any questions regarding this policy:
- E-mail : contact@webeuz.com
- Address : 89, Belle Vue subdivision,
Sidi Maarouf, Casablanca.
In the event of a dispute: You have the right to file a complaint with the National Commission for the Control of the Protection of Personal Data (CNDP) in Morocco.